YJBYS

No.67, Lane123, Job Road, Job District, Shanghai, China 200070

(+86) 13xxxxxxxxx

YJBYS@.com

OBJECTIVE

Entry-Level Administrative Assistant

PROFILE

Administrative support professional offering versatile office management skills and proficiency in Microsoft Office programs. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality.

EDUCATION

ABC SCHOOL

Sometown, NY

Executive Assistant Certificate

2013

Relevant Courses:

•

—Project Management for Executive Assistants

•

MS Office for Professional Staff

•

Electronic Presentations for Business Professionals

•

Keyboarding and Document Formatting

•

Communication Skills for Executive Assistants

•

Finance for the Non-Financial Manager

•

Professional Office Procedures

Professional Development:

•

Microsoft Office Specialist (MOS), 2012

KEY SKILLS

Office 

Office Management

Spreadsheets/Reports

Front-Desk Reception

Skills:

Records Management

Event Management

Executive Support

Database Administration

Calendaring

Travel Coordination

Computer 

MS Word

MS Outlook

MS Publisher

Skills:

MS Excel

MS Access

FileMaker Pro

MS PowerPoint

MS Project

Windows

EXPERIENCE

ABC SCHOOL

Sometown, NY

Assistant / Practicum

2011-2012

Handled multifaceted clerical tasks (e.g., data entry, filing, records management and billing) as the assistant to the registrar and admissions offices. Coordinated travel arrangements, maintained database and ensured the delivery of premium service to students. Quickly became a trusted assistant known for “can-do” attitude, flexibility and high-quality work. 

Highlights:

•

Communicated effectively with multiple departments to plan meetings and prepare welcome packages for new students. Established strong relationships to gain support and effectively achieve results.

•

Helped coordinate dozens of recruitment events (average of 12 large gatherings per year) that contributed to consistently high enrollment levels.

•

Entrusted to manage office in the supervisor’s absence. Provided timely, courteous and knowledgeable response to information requests; screened and transferred calls; and prepared official school correspondence.

•

Co-developed comprehensive, 60-page training manual that enabled faster ramp-up for newly hired support staff.

•

Developed innovative PowerPoint presentation used by the Office of Admissions to market executive support programs to potential students.

•

Earned excellent marks on performance reviews, with citations for excellence in areas including work volume, accuracy and quality; ability to learn and master new concepts; positive work ethic; and commitment to providing unsurpassed service.